Payment methods
Bank transfer as the backbone, additional methods shown live at checkout, and an invoice on every order. This page explains the how — and honestly, the why behind the shorter-than-usual list.
What you can pay with
The constant is bank transfer (SEPA): available to every customer, fee-free from most European banks, and settling within one working day for most transfers. Your order confirmation carries the reference to include; dispatch follows receipt of payment.
Alongside it, the checkout displays whatever additional methods are currently active for your destination. We keep that list live at checkout rather than printed here, because payment routes in this market change more often than content pages should.
Every order produces a proper invoice — company details, itemised products, order reference — delivered with your confirmation. For research purchasers who need documentation for administration, that paper trail is part of the product.
Why the list is shorter than a shoe shop’s
An honest paragraph most suppliers skip, in four parts.
- 01
Card networks classify, too
Acquirers treat research chemicals as high-risk regardless of legality, so card availability in this market comes and goes. When it is available at our checkout, it appears there.
The classification context - 02
Bank transfer is the stable route
Slower by a day, but immune to the churn — and with a payment reference that ties cleanly to your invoice and order record.
If a transfer goes astray - 03
Beware crypto-only sellers
Our own buying guide flags sellers offering no route with recourse. Whatever appears at our checkout, a with-recourse option is always among them.
The flag explained - 04
No payment, no dispatch — symmetrically
We ship on receipt, and the withdrawal page governs money back when you change your mind. Both clocks are written down, neither is discretionary.
Refund rules
What happens with your payment data
Card and alternative payments are processed by the payment providers themselves — their systems, their encryption, their compliance regimes. We never see or store full card numbers; what reaches us is confirmation and reference, which is all fulfilment needs.
Bank transfers are visible to us as transfers are to any recipient: name, reference, amount. Those details live in order records under the retention rules in the privacy policy, and nowhere else.
Pricing is what the checkout shows: no surcharges appearing at payment, no fees added by us for any method. If a method carries a cost, it is in the displayed price before you commit — anything else would fail our own transparency test.
- Reference mattersInclude the order reference with a transfer — it is how payment meets parcel without delay.
- Dispatch triggerThe 24-hour dispatch clock starts at payment receipt, not order placement.
- InvoicesAutomatic with every order confirmation; replacements available via the contact page.
- CurrencyPrices and settlement as displayed at checkout for your destination.
Around the transaction
The pages on either side of paying.
About paying
The transaction questions, answered plainly.
When exactly does my order ship?
Is bank transfer safe for me as a buyer?
Why did a method disappear from checkout?
Can I pay after delivery?
The price shown is the price paid
No method surcharges, no surprise fees, an invoice on every order — and dispatch inside 24 hours of the money arriving.
For laboratory and research use only. Not for human or animal consumption. Not a medicine and not a food supplement. Sold to persons aged 18 and over.
