Free discreet shipping across the EU · dispatch within 24 hCOA per batch · ≥99% HPLC
Service

Payment methods

Bank transfer as the backbone, additional methods shown live at checkout, and an invoice on every order. This page explains the how — and honestly, the why behind the shorter-than-usual list.

ISO-certified laboratoryCOA per batch, ≥99%Discreet 24h dispatchResearch use only
The methods

What you can pay with

The constant is bank transfer (SEPA): available to every customer, fee-free from most European banks, and settling within one working day for most transfers. Your order confirmation carries the reference to include; dispatch follows receipt of payment.

Alongside it, the checkout displays whatever additional methods are currently active for your destination. We keep that list live at checkout rather than printed here, because payment routes in this market change more often than content pages should.

Every order produces a proper invoice — company details, itemised products, order reference — delivered with your confirmation. For research purchasers who need documentation for administration, that paper trail is part of the product.

The candour

Why the list is shorter than a shoe shop’s

An honest paragraph most suppliers skip, in four parts.

  1. 01

    Card networks classify, too

    Acquirers treat research chemicals as high-risk regardless of legality, so card availability in this market comes and goes. When it is available at our checkout, it appears there.

    The classification context
  2. 02

    Bank transfer is the stable route

    Slower by a day, but immune to the churn — and with a payment reference that ties cleanly to your invoice and order record.

    If a transfer goes astray
  3. 03

    Beware crypto-only sellers

    Our own buying guide flags sellers offering no route with recourse. Whatever appears at our checkout, a with-recourse option is always among them.

    The flag explained
  4. 04

    No payment, no dispatch — symmetrically

    We ship on receipt, and the withdrawal page governs money back when you change your mind. Both clocks are written down, neither is discretionary.

    Refund rules
Security

What happens with your payment data

Card and alternative payments are processed by the payment providers themselves — their systems, their encryption, their compliance regimes. We never see or store full card numbers; what reaches us is confirmation and reference, which is all fulfilment needs.

Bank transfers are visible to us as transfers are to any recipient: name, reference, amount. Those details live in order records under the retention rules in the privacy policy, and nowhere else.

Pricing is what the checkout shows: no surcharges appearing at payment, no fees added by us for any method. If a method carries a cost, it is in the displayed price before you commit — anything else would fail our own transparency test.

Practical notes
  • Reference mattersInclude the order reference with a transfer — it is how payment meets parcel without delay.
  • Dispatch triggerThe 24-hour dispatch clock starts at payment receipt, not order placement.
  • InvoicesAutomatic with every order confirmation; replacements available via the contact page.
  • CurrencyPrices and settlement as displayed at checkout for your destination.
Questions

About paying

The transaction questions, answered plainly.

When exactly does my order ship?
Within 24 working-day hours of payment arriving. Transfers typically land next working day; checkout methods with instant confirmation start the clock immediately.
Is bank transfer safe for me as a buyer?
It is traceable and reversible only by agreement, which is why we pair it with a registered company, a written complaints process and consumer withdrawal rights — the recourse is in the structure around the payment.
Why did a method disappear from checkout?
Provider-side changes, almost always — see the candour section above. Bank transfer remains, which is precisely why it is the backbone.
Can I pay after delivery?
No. Research material ships against received payment, without exception — a rule that protects pricing for everyone.
Checkout tells the truth

The price shown is the price paid

No method surcharges, no surprise fees, an invoice on every order — and dispatch inside 24 hours of the money arriving.

For laboratory and research use only. Not for human or animal consumption. Not a medicine and not a food supplement. Sold to persons aged 18 and over.

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